PTO Today

We have used EPI for many years and have never had an issue. We are extremely happy this year and everything was delivered on time and 100% complete. You might try them for help. Educational Products, Inc..

After many unanswered emails and phone calls from Desktop, I have finally been told my reimbursement check for going out and purchasing all our school's backordered items just might be coming my way - I'll believe it when I have it in my hands. Our school used a different company in the past for school supplies and had no problem at all - so I know that there are good companies out there, just not DESKTOP. After this hassle, I'm thinking I could open my own business in my local area. I agree with everyone else the most frustrating thing has been the lack of customer service, especially the lack of response when you leave a message for anyone at DESKTOP. When I have spoken to someone, I've had to re-explain my situation so many times its ridiculous.

Might want to look into Innsbrook too....they give a nice bonus if you sign early, just for letting them bid on your lists!

We use Cool School and everything arrived on time. Might try that one too!

Lakeville Company Leaves MN Schools Without School Supplies


Teachers and students depend on having the proper supplies to provide and receive a proper education. As school started two weeks ago, many students were left without school supplies, but to no fault of their own.

The Lakeville-based Geckler Company received hundreds of orders for school supply kits that were supposed to be delivered by mid-August, but the company never delivered on their promise.

Instead, only half of the orders were completed. "About half of what we ordered for the kids was there," said Lisa Anderson, a parent volunteer in the Shakopee schools. That failure to deliver caused Anderson hours of frustration.

"Hundreds of hours of my time and other time was wasted that could have been spent on other things rather than dealing with this," said Anderson.

Not only are Minnesota schools dealing with this issue, but so too are schools from across the country. FIVE EYEWITNESS NEWS found out that 150 schools in the US are having the same problem with Geckler, also known as Desktop School Supplies.

Company owner Dick Geckler says he just acquired the school supply business this year and admits the mistake. "I know they are very disappointed and we feel very bad about it and we will do anything we can to make it right for them," said Geckler.

Geckler assures that all of the schools waiting for their supplies will have them in two weeks or they will get a full refund.

You may also want to try Staples Schoolkidz. www.teachertailored.com