You may find this PTO Today article on bounced checks helpful. It gives step-by-step instructions on dealing with returned checks and advice on setting up policies for handling checks.
Also, here's a bounced check form letter from our File Exchange that you might want to have on hand for the future.
Sorry for your troubles and I hope this helps solve the problem,
Rose
- Rose H
Links in this post:
article on bounced checks : http://www.ptotoday.com/pto-today-articles/article/172-dealing-with-bad-checks
a bounced check form letter : http://www.ptotoday.com/filesharing/document/103-pto-today-returned-check-letter