Hi writechris!
I checked with the folks in customer support and here's what I found out: PTO Manager was set up so that the executive board, or person responsible for approving volunteer hours, has access to the pending list of hours (submitted by volunteers) and they work from that list to approve the hours. Once they approve the hours, it is reflected in the My Hours tab for individual volunteers to see. It's a matter of how the system was originally designed to ensure that designated folks approve volunteer hours.
Hope that helps explain why it was set up that way,
Rose C.
- Rose H
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