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Timing out when you are typing a long post

7 years 6 months ago #160498 by sd19565
This has been the second time I have carefully thought out a post and typed an extremely long creative reply to one of the community members.
Both times when I have completed my post I have submitted the post and received an automatic reply that the "code" doesn't match and to try again. All of the information that I have typed is lost.
I now know to type these into word and then paste onto the board, however, other new members may not. Great suggestions may go unheard because folks don't want to retype everything.

My suggestion is to either: (a) have no code that needs to match, (b) allow a member to not be timed out-my system was in use the almost the entire time, so there was minimal inactivity time, (c) figure out a way to effectively communicate that this may happen before a member takes the time to write a suggestion only to have it disappear.

I now have to figure out all of the ideas that I presented and retype the message.
7 years 6 months ago #160528 by Rose H
Hi sd19565,

Thanks for letting us know about this. I'll check into this more and let you know what I can find out.

Rose C.
7 years 6 months ago #160549 by Rose C.
Replied by Rose C. on topic Timing out when you are typing a long post
Hi again sd19565,

Ok, so I have learned that this system will time out after a certain length of time has gone by. I plan to check into this further to get additional information that could help you and others.

Rose C.
5 years 2 months ago #166018 by Judevan
Hi! This just happened to me while I was typing a post for "Why Should I Attend PTO Meetings?" Thank you for the information. Another one for me to laugh off as a highlight to my day.
5 years 2 months ago #166019 by Rose H
Hi Judevan,
Are you all set or can I help you help?

Rose C.
Community Manager
5 years 2 months ago #166027 by Judevan
Thank you, Rose! Yes, I'm all set and I appreciate your quick reply. Wonderful!
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