Parents at Deer Park Elementary in Tampa, Fla., had big plans to raise money for the 5th grade trip to Universal Studios Florida through an eBay auction. What they didn’t count on was being shut down by eBay.

01/22/2014

March 2008

PTA member Julie Banks created an account for the 5th grade class and recruited parents to list the items for sale. When they later used the same computers to place bids through their personal accounts, eBay shut down the auction, citing the appearance of shilling.

When Banks contacted eBay officials to explain the nature of the fundraiser, she ran into another hurdle: The PTA had not registered for the site’s Giving Works program for nonprofits, and the listing didn’t meet the more restrictive guidelines for charity auctions that aren’t registered. The PTA completed the paperwork, and eBay reinstated the auction about a week after it was shut down.

According to Banks, the auction raised only about half of the $4,000 goal; she notes, however, that sales improved after the St. Petersburg Times wrote about the snafu.

Company spokeswoman Catherine England recommends that parent groups considering similar auctions familiarize themselves with the guidelines first. “EBay has a variety of policies in place for individuals who are new to our marketplace or haven’t sold items...through eBay Giving Works before,” she says. “Learning how the site works up front can prevent issues from popping up after their items have already been listed.”

Other companies that offer similar online auction services include Bid4Funds, cMarket, and ReadySetAuction.

Comments   

# Susan 2009-09-28 20:44
I have heard of many pitfalls of hosting an online auction and wanted to share about an amazing company called Auction Frogs that took all the headaches away from our fundraiser. They provide support from the initial set up of a personalized auction website until the close of auction. I have been involved in fundraising for my sons school for over 5 years and have never worked with such a helpful company. From one PTA to mom to another...check out auctionfrogs.org. I can't say enough good things!
# kristi 2010-07-02 02:51
What a great review! Thank you!
# Roger Devine 2010-12-02 19:04
Using EBay, even if you do register correctly, is a choice that has some drawbacks that should be considered. You wind up driving your bidders to a site where there are many many lovely tempting items to bid on - in addition to the ones you have put up to benefit your group.

Roger Devine
http://www.schoolauction.net/

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