You can read it, but the big point is that all the drama in our PTOs -- the big tiffs, the hurt feelings, the perceived slights, all of it -- gets directly in the way of building broad involvement and growing community. yes, there are a certain type who live for the drama, but most of us have plenty of stress (especially these days) and shy away from more. If your PTO is stress-filled, then is it any wonder you struggle to bring in new people or lots of new people?
Give the column a read. Would love to hear your own strategies for reducing the drama. Whaddaya got?