I'd start out by contacting the same businesses, if possible, that she contacted. Write a letter thanking them for their support and letting them know that there's been a change of address for the PTO. Use the school address, but also include a phone number and email address. If possible, deliver these letters in person. That way you'll find out whether the businesses might have sent a check to the wrong place, and making a personal contact improves the chances of getting a donation in the long run.
Next, I would go to her house, apologize to her for the situation/miscommunication, and ask her for whatever records and checks she has. It's important to do this in a nonconfrontational way. Accept the blame, listen to her rant, but make your goal to get the information you need and be done with her.
- Craig
Links in this post: