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When Conflict Splits Your Group

Ways to prevent controversy from escalating, and how to bring the PTO back together if it already has.

by Darylen Cote
It was supposed to be a simple agenda item. What could be more straightforward or less controversial than limiting vending machine snacks to healthier choices? Whoa! What a miscalculation. People seemed genuinely attached to the snacks available for their children. Voices rose, tempers flared, arguments ensued. How can you prevent a des...

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