I know what you are talking about with lifetouch, I do have some hopefull new's to shair. Last year was our firts time using lifetouch, our work book were 3 weeks late getting to us, our proof came back 2 week after our firts deadline, our flash came to us 2 month after our first dead line, their softwere crashed the pto computer, and because of all of thier boo boo, we had to push a 60 pg. yearbook in to a one deadline book to make the finel product befor school was out. oh ya by the was our yearbook was delivered at 12:00 on the last day of school. so I know!! Here is the good new..... after fighting it out with our principal and loosing the battle we are stuck with lifetouch for a nother year, but I was talking to our lifetouch rep. and I was informed that (no to my suprise) we were not the only school to have problems last year in fact they had so meny problems that this year the co. has asked each lifetouch rep. to get one cordinator from their district be sit on a online panel. The panel will meet one a month and try to work out the problems. so one school from each of the lifetouch districts should have a online rep. for these meeting. they say that they are going to listen to our talks and ideas and work to make lifetouch a better co. willing to adapt to the need of the school's. maby it will work, maby we will go with a new co. next year. I know I will be sitting online each month voicing my ideas.
