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Problems with Box Tops

16 years 10 months ago #136108 by Debbieomi
Hey Menlo, I'm the coordinator for our school's Cash for Trash also. I wonder how many of us on this board pull double, triple or more duty. :confused:
16 years 10 months ago #136096 by OneandOnly
Our school changed addresses and we were having a problem receiving our checks. Our coordinator was able to call them to straighten out the problem and they sent us new checks. All contact information should be on line as well as in any packet that your coordinator received from them.

Check again with your coordinator!

Doing it for my one and only ~~ my son!
16 years 10 months ago #136089 by threeboysmom
As far as not receiving the checks, I would ask Customer Service WHO the check is being sent to. Ours comes to the PTO, other schools have their checks sent to the Principal. Since you are receiving the postcards stating what you have earned, at least you know your BTs are being received and accounted for. There may be a paper trail to whoever (if anyone) is cashing the checks!! Hope this helps!

Sam in Wisconsin
16 years 10 months ago #136088 by threeboysmom
On the BoxTops4Education.com - Earn Cash For Your School! website click on "Coordinator Login" in the top right corner. You will need your school's 6-digit Box Tops ID number. Once you are logged in, click on "Coordinator Community" about a third of the way down the screen and then "Coordinator Forum" on the left, under the picture. From there you can access the forum which is divided into categories such as "Clip Questions", "Book Club" and "Bonus Opportunities".
16 years 10 months ago #136087 by KATreasurer
Thank you both for the information...I'll give her the phone number. Where is the coordinator forum?
16 years 10 months ago #136082 by eksimba
Replied by eksimba on topic RE: Problems with Box Tops
On the Box Tops website they list this contact phone number:

1-888-799-2444

- Eric
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