While I certainly don't agree with all the opinions in this linked blog post, I do think it's very important for PTA and PTO leaders to think about impressions all the time and work to combat the too-common idea that leaders are cliquey and not open to new and/or more casual volunteers. How do you work against that impression? Check out this feature story on the "Are You a Clique?" topic and my column on why we have to actively work against this clique image.