Are your volunteers always calling you at home to ask you where to find “stuff” at school? The John M. Moriarty Elementary PTO in Norwich, Conn., has a solution. The group produces handbooks for all of its programs at the school along with a “Where Do I Find the...” list. The list shows PTO contact names and numbers and gives new volunteers directions for things such as booking the school gym for an event and making coffee. Also included: pictures of activities and events over the years, with notes on what worked well and what didn’t.