PTO Today Q&A

Question: Returned check from closed account

We had our first returned check. We did a little research and found that this check was written from an account that was closed more than a month prior to it being given to us. How do we handle this?

Asked by Anonymous



Advice from PTO Today

Rose C writes:
You may find this PTO Today article on bounced checks helpful. It gives step-by-step instructions on dealing with returned checks and advice on setting up policies for handling checks. Also, here's a bounced check form letter from our File Exchange that you might want to have on hand for the future. Sorry for your troubles and I hope this helps solve the problem, Rose

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